Reserve Apartments

Reserve Apartments are a collection of more than 400 luxury self-catering holiday apartments based in Scotland. Working with a number of aparthotels, serviced apartment blocks and handpicked residences, Reserve Apartments features the widest collection of quality holiday flats to rent in Edinburgh and Glasgow.  Well-respected as one of the largest and longest serving providers in the area, the group is known for working tirelessly to increase the number of bookings for its short term self-catering apartments.

The Reserve Apartments App

Reserve Apartments decided to create an app for the 84 apartments in their portfolio to enable guests to access all the information anytime, on their own phone. Their need was to create an app that wouldn't simply include and show the 84 properties, but that would require an access code for guests to access only the app of their own apartment within the Reserve Apartments app. So while the Reserve Apartments app contains 84 individual apps of their properties, guests easily access only the app of the apartment they booked via a unique code that is shared with them.

The app is particularly useful to guests as, being in an apartment without reception, they can easily find all the information they need at their fingertips, such as property location, how to get access, contact details of the management office, early check-in and late check-out requests, emergency numbers, recommendations of best things to do in the area and much more.

With apartments in two cities, Reserve Apartments use the app to reach their guests with targeted notifications based on their location. These notifications might include a welcome message, information about special events or what’s on in the city on a date near a specific location.