Corporate Housing Factory
12th March 2019
Corporate Housing Factory (CHF) is one of the few serviced apartment providers that solely serves corporate clients in the Netherlands. With properties in Amsterdam, Rotterdam, The Hague and Eindhoven, CHF excel in providing comfortable home-style apartments for short, medium or longer stays from one week onwards.
The concept of their properties is to offer today’s business traveller a pleasant home combined with the service and comfort of a luxurious hotel. The stylish apartments are geared specifically to guests arriving exclusively with toiletries and clothing.
Thanks to their knowledge, top-notch service levels and dedicated team, guests can experience corporate housing in a new way: where luxury and high-level interiors meet the comfort of in-house facilities such as a health club and underground parking, combined with an easily accessible location.
As Corporate Housing Factory believes in creating a true “feeling at home” experience, the CHF team decided to create their own branded group app with Criton. The international guests, who value the ease, choice, attention to detail and excellent service that the Factory offers, now have all the information they need for their stay at their fingertips, even before their arrival. The app also offers tips on the best places to visit and the most tempting restaurants in the area. It also invites guests to leave their feedback or review the property they stayed in.
The app contains information of all the Corporate Housing Factory’s properties, which enables the company to showcase their entire portfolio of accommodations, while avoiding that guests need to download a different app for each location.
As the CHF app offers the best user experience on mobile, it shows the company understands the importance to have a mobile-first approach and its commitment to the very best customer service.
“We were looking for an app solution that understands the serviced apartment business and that could grow with us along our expansion plans as well as support the current state our business is in. The app was created as an extra service to our guests and to enable them to have a hassle-free stay with all the information they may need right at their disposal. Compare it to having a concierge in your pocket. We looked at several solutions and are confident that we found the best partner in Criton to deliver the technology to help us deliver an even better guest experience”
Jouke Baaima, co-director and owner at Corporate Housing Factory