If you are managing serviced apartments with multiple locations, you can now promote them all within your own branded app that your guests can download to their own smartphone.
Having a fully branded app can improve staff time, reduce those FAQ's and enhance your guest experience. It's also a great way to cross-sell your properties and encourage new or repeat direct bookings. Provide all the information guests should need to know about their accommodation right on their own device with your unique serviced apartment app.
85% of travellers worldwide have a type of mobile device while discovering the world, so it is no surprise that 70% of guests want to use their phone to speed up check-in. With Criton’s digital door key integration your guests can now check-in and out at the touch of a button.
Streamline your customer journey and improve your operations. Let your staff fully focus on providing a superb guest experience by eliminating long queues at reception.
Spend less time responding to FAQs and create quick videos to explain how to work your appliances. Simply use your phone or camera to record it and upload it to your own app. Guests can quickly search on how to operate the coffee maker or washing machines within the app.
You can instruct your guests on absolutely anything you want. Both your staff and guests can save time, making it a truly memorable stay.
You can integrate your loyalty programme into your own app with Criton. Put your brand directly in your guests’ phone and build long-term relationships and engage with your customers.
Having a loyalty program has an enormous value for serviced apartments to get more repeat bookings. Encourage and motivate guests with special loyalty offers such as pre-check-in or airport transfers.
