One of the best ways to drive your hotel’s repeat bookings is to establish a loyalty programme for your guests. Reward your guests with personalised benefits such as free room upgrades, early check-in and late check-out, free spa treatments and bar and restaurant discounts.
Reward systems are top requirements for modern travellers as our research shows that 53% of guests want loyalty programmes. Tailored loyalty programmes will ensure hoteliers save on OTA commission while creating their own closed marketing group to upsell onsite services and facilities.
Criton integrates with a fully branded loyalty portal to complement your hotel app. Save on commission and increase profit by encouraging your guests to book direct. Gain insight on how much your customers spend, when they last stayed and how often they visit.
Guests can log into the app to view their transactions in real time. With a scannable barcode in the app, this eliminates to need for physical loyal cards. Guests only need to present their app to receive or redeem loyalty points instantly. Offer your guests discounts on drinks, a dinner for two, or a night’s accommodation. You can also include Amazon, Avios or Love2shop gift codes for extra rewards.
Criton partnered with Inspire Loyalty to offer a first-class loyalty solution designed to increase repeat business for independent hotels and the travel industry. Inspire Loyalty is the leading customer loyalty provider to Hotels, Restaurants, Apartments and Travel Companies.
