Criton and Cheval Residences shortlisted at The Catey Awards

We are delighted to have been shortlisted along with Cheval Residences for Best Use of Technology at the Catey Awards 2019.

The Cateys, presented by The Caterer magazine in partnership with Bunzl Catering and Hospitality Division, recognise the most talented individuals, biggest brands and strongest performers in the hospitality industry. The shortlists and winners are decided by industry judges chosen for their expertise and industry knowledge, making the Cateys the ultimate accolade in peer group recognition.

In September 2018, leading serviced apartment operator Cheval Collection launched a new guest app in partnership with Criton. Their unique approach has allowed Cheval to enhance the guest experience by bringing together multiple guest-facing technologies into one easy-to-use portal. The App has proven to be an immense and evolving success, facilitating guest interactions with our team, providing up-to-the-minute information, and ultimately driving revenue. 

Cheval was one of the first providers in the serviced apartment sector to introduce an App, and was the first in the UK to incorporate Criton’s group functionality, bringing together Cheval’s eight Residences under one App ‘roof’. Since the launch, there have been over 700 downloads of the App, both on Android and Apple devices, and an average of 35 active users per day, with over 80 unique conversations initiated by guests with the front office teams. There have also been a number of direct bookings via the platform.

We are looking forward to the Catey Awards ceremony on 2 July at London’s Grosvenor House, a JW Marriott hotel.

Find out more at www.cateys.com