Criton announces it has been acquired by Nonius

16th March 2022

16th March 2022

Criton will be merged with GuestU, Nonius’s mobile solution, 

to better serve 700 hotels and serviced apartments worldwide

Award-winning hospitality technology provider Criton, the UK’s largest provider of guest apps for independent hotels has announced that it has been acquired by Nonius, the global hospitality technology solutions vendor. Criton will be merged with GuestU, Nonius's mobile solution to offer a more complete Smart Hotel App product, with all the features and functionalities needed to provide a fully digital and contactless experience for guests.

The merger of Criton and GuestU means that Criton customers will now have access to the +100 integrations in the Nonius Hub featuring well known PMS's including Infor, Protel, Cloudbeds and many more.  Along with Dormakaba doorkey and in-room controls from the likes of Honeywell and Phillips.

The merged platform will create an unparalleled offering in the hospitality sector allowing the merged companies to better serve a market that has grown exponentially since the pandemic hit in 2020.

For hotels, the combination of these solutions means:

  • Cutting-edge guest-facing mobile technology 
  • Increase of operational efficiency
  • Boost of guest engagement and satisfaction
  • Increase in revenue, save staff time, and upsell services/facilities

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Criton was founded in 2016 by Julie Grieve and provides white-labelled guest apps to over 300 locations including hotels and serviced apartments, which allow them to offer a fully digital guest journey. The pandemic, in particular, saw significant growth in demand for Criton’s product as hotels  struggled with how they could meet guest demand for contactless solutions allowing speedier check-in, use of mobile key which allows guests to go directly to their room and mobile ordering.

Nonius was founded in 2005 and serves over 3,950 hotels across the world with internet access, networks management, interactive TV, digital signage, voice and more recently they have significantly added to their GuestU platform, as market demand for mobile solutions continues to grow. GuestU leverages the Nonius integrations hub which enables hotels to access multiple integrations within one app and offer their guests an in-depth digital experience.

The combined mobile business unit will serve 700 hotels and serviced apartments worldwide.

Julie Grieve, Founder and CEO of Criton said:

“I am delighted that we have agreed on terms with Nonius, a well-respected and innovative player in the hospitality market. I’ve been hugely impressed with their Nonius Hub and believe that together, our products will deliver exactly what hoteliers and their guests want, simple and effective mobile solutions bringing much needed digital transformation to a sector that has a challenging technology landscape and has been significantly impacted over the past 2 years of the pandemic.

Since starting Criton we have always taken a customer-first approach, I am hugely proud of all we have achieved and I firmly believe this merger will create a world-leading mobile service allowing hoteliers to embrace the digital service their guests are demanding.”

Antonio Silva CEO and Co-Founder of Nonius said:

“At Nonius we have spent the past 17 years building and scaling a business that provides solutions to the global hospitality sector. We have been watching Criton’s growth in the market with interest over the past 5 years and we are delighted that we have been able to agree on terms to acquire Criton. Since its inception, Criton has grown an inspiring client list and we are now starting to implement our plan to fully integrate our platforms to create a world-leading offering from which hoteliers and their guests can benefit.

In Criton, we have found a business with a similar customer ethic and this acquisition gives Nonius an excellent customer base within the UK from which to continue to scale.”

Julie Grieve will continue as Director of Criton.

 


How Criton can help you

Criton is an award-winning technology provider which enables hotels and serviced apartment operators to take the guest experience to the next level with a sophisticated mobile app. Criton helps hotels to streamline the entire guest journey and maximise in-stay revenue. Get in touch today to find out how we can help your business. 

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