Criton partners with independent hotels and serviced apartment operators to help them innovate with mobile apps, enhance the customer experience and increase revenue. Our experts bring you the latest news, industry insights and opinions here on our blog.
5 ways to personalise the guest experience and increase revenue
Read 5 ways to personalise the guest experience and increase your hotel revenue
The importance of personalisation in the hospitality industry
Consumers are increasingly asking for personalised experiences and companies that heed this message reap the reward.
Hotel technology: a context for the rise in personalisation
Hoteliers have always focused on the guest experience, but never before has a guest’s experience outside of the hotel room mattered almost as much as their experience within the room.