News Hub

Criton partners with independent hotels and serviced apartment operators to help them innovate with mobile apps, enhance the customer experience and increase revenue. Our experts bring you the latest news, industry insights and opinions here on our blog.

How to speed up and improve the hotel check-in process

Hotels that care about improving their customer service and the guest experience cannot ignore the importance that the check-in process plays for guest satisfaction. 

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How a hotel app can help improve the guest experience

What are the benefits of a hotel app and how can it improve the guest experience? Find out in this article.  

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7 Best Practices to Ensure Positive Hotel Guest Reviews

Find out the 7 best practices to follow that will help you provide the best guest experience possible and ensure that you get many positive guest reviews.

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[eBook] The Ultimate Hoteliers Guide to Today's Tech-Savvy Guests

Find out the needs of the modern traveller and how you can leverage mobile technology to deliver a great guest experience in our latest eBook.

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New research identifies the technology that hotel guests really want

Findings of new research reveal the importance of hotel apps to improve the experience of today’s travellers. Research shows that 74% of travellers would use a hotel app if their favourite hotel would have one.

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Why hotels need to adopt a mobile-first mindset to deliver a seamless guest experience

Mobile is not a channel. It is a fundamental part of our lifestyle.

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[eBook]: How a hotel app can help to improve your guest experience

In our latest eBook, we highlight how you can future-proof your business and get the most out of a hotel app and engage with your guests before, during and after their stay. 

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Why hotels should adopt mobile key to unlock a great guest experience

There is a clear demand for hotels to speed up the arrival process. Keyless entry solutions offer a convenient and modern solution.

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[eBook]: From AI to Zzzz's

DOWNLOAD OUR FREE E-BOOK

Find out the top three things to look out for this year in our latest eBook.

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Simplifying guest feedback with Criton’s latest technology integration

Delegates at the Hotel General Managers Conference were given the first chance to test out our latest product integration with GuestRevu. 

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5 Hotel Guest Expectations You Need to Know

In the digital age, as technology and digital communication continue to advance, the landscape of guest-facing technology has changed. Discover what your guests really want. 

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Up-sell your Hotel Services

Discover 3 key ways to up-sell your services with a digital portal

An app can be much more than a simple guide - discover 3 simple and efficient ways to highlight and up-sell your hotel’s services.

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