Features
Your own custom branded app will include all the features you need to deliver an exceptional guest experience, increase in-stay spend and boost engagement. These features provide you with the tools to enable your guests to easily book everything you have to offer and streamline their experience, from mobile check-in to mobile key.
Your Unique Brand
Your brand at their fingertips
With your own custom branded app you can put your brand on your guests' phone and give everything they need at their fingertips.
Facilities & Services
Increase in-stay spend
Let your guests easily find and book all the facilities and services you offer.
Direct Bookings
Commission-free
Encourage repeat bookings via your own custom app. Our clients experienced a significant increase in direct bookings coming directly from app users.
Messaging and Ticketing System
Boost guest engagement and streamline operations
Accommodate in-room ordering, concierge requests and let your guests directly engage with your team via in-app messaging.
Mobile Check-In/Out
Avoid queues at reception
By integrating your PMS, you can offer guests mobile check-in to prevent queues at reception, reduce friction at arrival and support social distancing.
Mobile Key
Keyless room entry
Speed up your guest check-in process and allow guests to unlock their room directly via their own device by integrating digital door lock system into your hotel app.
Push Notifications
Offers, alerts and reminders
Promote special offers or events; maximise times when your restaurant or spa is quiet and talk directly to your guests throughout their guest journey.
Loyalty Incentive
Reward your guests for repeat bookings
Encourage guests to book again direct and save on OTA commission. Gain insight to how much your customers spend, when they last stayed and how often they visit.
Guest Feedback
Valuable insights from your guests
Surveys are integrated with both Google and TripAdvisor, making it easy for your satisfied guests to share their experiences.
Digital Guest Directory
All the information your guests need
Digitise all your guest information and give everything your guests need at their fingertips.
Wi-Fi
Share your password and instructions
Easily share your WiFi login detail so that your guests can get connected as soon as they get to your property.
Recommendations
Local activities and places
Guide your guests to the best places and activities through the power of your hotel app. Reduce all these FAQs by giving your customers all the information about nearby places of interest directly on their mobile.
Google Map Integration
Easy to follow directions
Let your guests easily find your hotel or the places you recommend to them to ensure they will have a great experience.
Social Media
Facebook, Instagram, Twitter...
Integrate your social media platforms so your visitors can follow you on their favourite channels and share great pics of their experience in your property.
Instructions
Help your guests use appliances
Within your app, you can provide your guests with easy instructions on how to use appliances in your hotel or serviced apartments.