Features

Discover the features you can include in your mobile app to enhance the guest experience, increase upsell and loyalty. Create your own branded hotel app and offer your guests all the content, information and functionalities they need and want on their own device.

Loyalty Incentive

Reward your guest for repeat bookings

Encourage your guests to book direct, saving on commission and increasing profit. Gain insight to how much your customers spend, when they last stayed and how often they visit.

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Recommendations

Local activities and places

Guide your guests to the best places and activities through the power of your hotel app. Reduce all these FAQs by giving your customers all the information about nearby places of interest directly on their mobile. 

Mobile Booking

Commission-free

Make booking your property as easy as falling off a log and encourage repeat bookings via your hotel app. Our clients experienced a significant increase in direct bookings coming directly from app users.

How to videos for serviced apartments app

How-to videos

Help your guests use the appliances

With the power and ease of video guides, you can instruct your guests on absolutely anything you want. Simply record the video on your phone or camera, and upload it to your mobile app.

Digital Door Key

Seamless Guest Experience with keyless entry

Speed up your guest check-in process and allow guests to unlock their room directly via their own device by integrating digital door key into your hotel app. 

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In-App Messaging

Have all communications in one place

Communicating with your hotel guests can be more intimate through mobile apps. Let your guests contact reception and order frequently requested items for their room directly from the app. 

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Wi-Fi

Share your password and instructions

Put your Wifi name and password in your app, so that your guests can easily find it – all they have to do is copy and paste the password to get connected. You can also let them know about nearby public hotspots. 

Location-based offers

Increase user engagement

Upsell food and beverage and increase revenue by offering discounts during off-peak times through intelligent, targeted notifications. The messages will display instantly on all your guests' devices. 

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Directions

Let your visitors find you easily

Give your guests detailed instructions on how to find your property and enter your address or latitude and longitude to link your feature to the device's GPS or map application.

PMS Integration

Streamline your guest journey

Speed up your guest check-in process and allow guests to pre check-in with a few simple clicks. Thanks to our latest integration with Impala, you can add your PMS integration to your own branded app

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Social Media

Facebook, Instagram, Twitter...

Integrate your social media platforms into your app so your visitors can follow you on their favourite channels.

Guest Feedback

Valuable insights from your guests

Surveys are integrated with both Google and TripAdvisor, making it easy for your satisfied guests to share their experiences.

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Push Notifications

Offers, alerts and reminders

Engage your guests with push notifications. Use them to set up reminders or promote special offers or events. They can contain messages, pictures, links or app pages. 

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Emergency Services

Hospitals, doctors, fire services

Provide your guests easy links to call emergency services directly from your app. This can be particularly helpful for international guests.

In-Room Ordering

A single portal for all communications

Accommodate in-room dining ordering, concierge requests, spa bookings and let your guests directly engage with your team via In-App Messaging.

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Weather

Display your local weather

Let your guests easily look up the weather so they can start planning their trip. 

Check-in / Check-out

Simple forms for your guests to fill out

These forms allow your guests to request an earlier Check-in or later Check-out. Display custom messages & replies.

Getting Around

Transport information

Share public transport information with your guests. Let your guests easily find time tables of buses, trams or taxis.