74% of travellers would use a hotel app if their favourite hotel had one. Criton enables you to ditch your old guestbook and create your own branded app that guests can use while on the go on their own phone. The app enables you to enhance the guest experience, increase upsell and direct bookings.
Within your own branded app, you can wrap all your guest-facing technology, such as in-app messaging and ordering, push-notification, PMS integration, digital key, guest reviews and loyalty programme.
Communicating with your hotel guests can be more intimate through mobile apps. A hotel app allows greater personalisation, promotional upselling and onsite messaging, all contributing to an increase in total revenue per available room (TREVPAR) and enhancing your guest experience.
74% of travel brands cite "revenue generation" as the main goal of mobile strategy according to the Travelport report 2019. With hotels struggling to effectively market their amenities, location-based push notifications can make sure your guests are always aware of last minute deals, special promotions and services during their stay.
Since Cheval Residences launched their guest app in September 2018, they've experienced a significant increase in direct bookings coming directly from app users. This shows how easily guests have engaged with the platform and how they continued to use it, even to book again their stay in the properties.
Criton can help to compete with the top global hotel chains and adopt a mobile-first strategy by integrating all your guest-facing technology into your own branded hotel app. Talk to us today for more information on how to reducing OTA commission and maximise your revenue.
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