Create your own digital concierge

If it's been months since you last updated your in-room guest directory, then this is the year for you to go digital. Using Criton's technology you can create your own branded digital guestbook for guests to use pre, during and post-stay. Integrate your PMS, utilise push notifications to upsell F&B, encourage repeat bookings and secure great reviews by delivering a seamless experience.

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From A to Z

From Checking In...To Checking Out

Deliver a personal experience while eliminating lengthy queues at reception by letting your guests check-in and out at the touch of a button. From 'speedy check-in' to full digital door key integration - using Criton you have full flexibility to suit your business needs.

A third of Hilton Worldwide guests use their digital check-in - by working with Criton you can truly compete with the technology that global chains are adopting but at a fraction of the cost!

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From Dining In...To Dining Out

A study by Business Insider revealed that room service orders increased by 18% when made via mobile. Let your team easily update dining options by removing your in-room menus and deliver orders from guests' own device via your own branded app!

Accommodate in-room dining ordering, concierge requests, spa bookings and let your guests directly engage with your team via In-App Messaging. Upsell your facilities and services pre and during stay by having a unified inbox supporting multiple communication channels. You can instantly tag and route messages to the right staff to resolve customer questions and requests.

From How-To...To Why Not

Spent less time answering repetitive guest FAQs and maximise staff efficiency by sharing important guest information in your app. Share useful how-to videos/guides on things such as how to operate appliances and promotion of on-site facilities. You don't need to be a filmmaker - simply record a short video on your smartphone and upload.

As the expert on your local area, give detailed instructions on how to find the best local attractions, cafes and restaurants so that your guests can plan their itinerary in advance of arrival.

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FAQs

What is Criton?

Criton is a hospitality business which specialises in the development of luxury digital technology.

Will my own brand be in the app?

Yes, you won't see Criton anywhere on your app - it's your digital product.