Blog

5 Hotel Guest Expectations You Need to Know

In the digital age, as technology and digital communication continue to advance, the landscape of guest-facing technology has changed. Discover what your guests really want. 

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Criton wins Best Technology Provider at Travolution Awards 2018

Criton takes home ‘Best Technology Provider’ for its dedication to enhancing guest experiences

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Criton wins the Industry Breakthrough and Innovation Award at ASAP Awards 2018

Criton was delighted to take home the Industry Breakthrough and Innovation Award for ‘its innovative use of technology to enhance the guest experience’

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Criton shortlisted for three awards at the Travolution Awards 2018

We are delighted to announce that Criton has been shortlisted for three awards at the 2018 Travolution Awards.

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Criton proud to support industry awards and events in 2018

Proving our commitment to the hospitality industry, here at Criton we have aligned ourselves to some of the most prestigious and credible awards and events throughout 2018.

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From Small Acorns

An autumn update from Criton’s Founder & CEO Julie Grieve

During the heat wave that swept across the UK at the start of this summer, I visited the beautiful Isle of Arran, just off the west coast of Scotland. Nicknamed ‘Scotland in miniature’, the small island is host to Auchrannie Resort, one of Criton’s early clients who launched their app 11 months ago. 

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NEW: multiple property functionality

Here’s why it will be a game changer for the hospitality sector

In summer 2018 we launched a hospitality industry-first with multiple property group functionality with Cheval Residences the first brand to adopt the new product.

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China flights land in Edinburgh

Criton's CEO, Julie Grieve comments on the new direct route to China

In 2018 Scotland welcomed its first direct flight from Bejing. Edinburgh is the most visited destination in the UK for Chinese travellers, outside London. 

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The Most Popular Features in Hotel Apps

Discover what content is the most used by hotel guests

There are so many different features and types of content that can be added to a guest app, we looked to see what features are most used by hotel guests to help you!

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Criton at the Scottish Hotel Awards

Celebrating and recognising the very best in the hotel industry

In April 2018 the Scottish Hotel Awards took place at the Sheraton Grand Hotel & Spa in Edinburgh and we were delighted to be the headline sponsor of the event.

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Heading to Hotelympia?

Criton create an app for those attending the show!

For delegates who headed to this year’s Hotelympia, we created a bespoke app to give the exhibition experience a whole new dimension.

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Can a hotel have too much technology?

Discover Julie's blog on current trends across accommodations

CEO blog: To state my credentials, I travel a lot  so this is not just written as the owner of a hotel tech company, it is written as a regular consumer of hotel services!

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Channel your inner Richard Branson

Ever wanted to be more like Richard Branson? With Criton you can actually out-do him!

Compete with Richard Branson's hotel chain by working with Criton to create your own digital portal - perfect for entrepreneurs!

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Discover all the buzz about PWA's

Here’s everything you need to know about PWA's

In early Spring 2018, we launched our Progressive Web App product.  While many were new to the concept; this is the future of technology.

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Up-sell your Hotel Services with an App

Discover 3 key ways to up-sell your services with a digital portal

An app can be much more than a simple guide - discover 3 simple and efficient ways to highlight and up-sell your hotel’s services.

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#Scotlandhour: Digital Travel Takeover

A review of how our first hosted Twitter chat went - was great fun!

In Nov 2017 we co-hosted #Scotlandhour - a great occasion to share thoughts about how important digital technology is for guests and visitors in the travel sector.

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[eBook]: The Best Hotel Tech

We review the best hotel tech and advise how it can help your business

In this eBook, we will go over some of the best technology for hotels and how it can enhance the guest experience and boost your hotel's guest experience.

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Do’s and Don’ts When Building a Guest App

An app can truly enhance your guest experience and save time & money

Have you decided to build a guest app for your holiday property or your hotel?  Here are our top do’s and don’ts when building a mobile app and avoid common mistakes.

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Why you Should List on Airbnb

There are currently over 150 million people using Airbnb and over 3 million listings

Airbnb has traditionally been seen as a great platform for short-term vacation rentals.  If you have not made the jump yet, here is why you should consider it.  

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5 Must-Have Features for your App

Great ideas for your Vacation Rental app content

Vacation rental owners spend time polishing their guest welcome book & updating content. With new technology, you can now digitise your guest book!

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Social Media Do’s & Dont's for Hotels

Discover top tips for your social media marketing campaigns

Social media marketing has become very important for hotels and accommodation providers. Ace your social media marketing strategy with our tips below.

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Best online forums for Self Catering

Top tips for getting more direct bookings for your Self Catering property

Unsure what to do in tricky situations?  On most platforms, you can find large global groups or more local communities. Discover our recommendations.

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How to Compile a Guest Welcome Pack

Download our e-book for help on what to include in your app

In this guide, we cover what information to include in a guest welcome book and what you can add for your accommodation business. Click below to read our guide.

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The Definitive Guide to Getting More Bookings

Download our free e-book to secure more direct bookings

The hospitality industry is a competitive one. Whether you own a self catering property, B&B or Guest House, you must differentiate your property and look great!

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More Downloads for your Mobile App?

Your app has to become a full part of your accommodation and your communications.

Creating and publishing an app is the first step, but to make the most of it, you need to let your guests know that it exists and remind them whenever you possibly can.

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