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Simplifying digital transformation in hotels

The Perfect Digital Guest Engagement Platform

Criton is a guest engagement platform which simplifies digital transformation in hotels, helping operators save money, stay engaged with guests and be more efficient. With Criton, you can develop your own hotel app to:

Ditch your guestbook and give everything guests needs on their own phone
Save money and boost guest engagement
Drive direct, repeat bookings and save on OTA commission
Deliver an exceptional guest experience
Increase revenue and upsell services and facilities.

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HEAR FROM OUR CLIENTS

Fistral Beach Hotel and Spa

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Boringdon Hall

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Cheval Residences

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Tigerlily Hotel

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Balbirnie House

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Auchrannie Resort

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Corporate Housing Factory

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Dunstane Houses

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INTEGRATION PARTNERS

SEAMLESS GUEST ENGAGEMENT FOR HOTELS

Pre-Arrival Guest Engagement

With your concierge app, your guests will have everything they need at their fingertips pre, during and post-stay. Using your hotel app, guests can view your hotels’ amenities, dining options, photo galleries, social media, room services available, prices and everything you wish to include. Your mobile app provides the most convenient way to inform your guests.

If you have more than one property, your guests can view all your branch hotels or serviced apartments and browse photos and amenities.

You can interact with your guest even before they arrive at your hotel through location-based push notifications. They can request transfer options, extra bedding items or upgrade their room.

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Enhance the guest experience

Give guests the power to choose how they want to engage with you. By integrating your PMS and digital door lock system, you can remove any friction at arrival, avoid queues at reception and offer your guests mobile check-in and digital door key.

Ensure your guests have the best possible stay by offering them an app that includes your hotel services, restaurant and spa reservations, in-room dining ordering, interactive chat with hotel staff, special offers and much more. This will help you increase your hotel revenue and earn more from every booking.

Benefits

Increase direct, repeat bookings

After a wonderful stay, your guests can check-out easily and end their stay with fantastic memories. Through the app, you can request their feedback and ask them to leave a review on Google or TripAdvisor.

Re-engage with your guests even when they have left your hotel with special offers. Increase direct bookings by linking your app to your booking engine and reduce OTA commission.

Your app can also include an innovative loyalty programme designed to increase repeat business and convert more guests into loyal customers.

Product features

Award-winning technology for the hospitality industry

Mobile Startup of the Year at the 2019 Scottish Tech Awards
Featured in Skift’s Top Travel Startups in 2019
TechWorld’s Small Business Innovation Award in 2019
Best Technology Provider at the 2018 Travolution Awards
Industry Breakthrough and Innovation Award at the 2018 ASAP Awards
Julie Grieve, Founder & CEO, won the prestigious HOSPACE 2017 Best Entrepreneur Award.

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