Simplifying digital transformation in hotels

Helping hotels to deliver the perfect digital guest journey

Enabling hotels to maximise in-stay revenue

Achieve the epitome of digital luxury

At Criton we are developing the future of luxury hotel technology. Offer your guests the choice of how and when they interact with you by developing your own hotel app. You will have the digital tools you need to:

Drive direct, repeat bookings and save on OTA commission
Offer mobile check-in and digital door key
Increase F&B income and upsell services and facilities
Deliver an exceptional guest experience
Provide a luxury experience throughout the guest journey

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HEAR FROM OUR CLIENTS

Fistral Beach Hotel and Spa

See Case Study

Boringdon Hall

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Cheval Residences

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Tigerlily Hotel

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Balbirnie House

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Auchrannie Resort

SEE CASE STUDY

Corporate Housing Factory

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Dunstane Houses

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INTEGRATION PARTNERS

SEAMLESS GUEST ENGAGEMENT FOR HOTELS

Pre-Arrival Guest Engagement

With your hotel app, your guests will have everything they need at their fingertips pre, during and post-stay. Using your hotel app, guests can view your hotels’ amenities, dining options, photo galleries, social media, room services available, prices and everything you wish to include. Your mobile app provides the most convenient way to inform your guests.

If you have more than one property, your guests can view all our branch hotels or serviced apartments and browse photos and amenities.

You can interact with your guest even before they arrive at your hotel through location-based push notifications. They can request transfer options, extra bedding items or upgrade their room.

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Enhance the guest experience

Give guests the power to choose how they want to engage with you. By integrating your PMS and digital door lock system, you can remove any friction at arrival, avoid queues at reception and offer your guests mobile check-in and digital door key.

Ensure that your guests have the best possible stay by offering them an app that includes your hotel services, restaurant and spa reservations, in-room dining ordering, interactive chat with hotel staff, special offers and much more. This will help you increase your hotel revenue and earn more from every booking.

Benefits

Increase direct, repeat bookings

After a wonderful stay, your guests can check-out easily and end their stay with fantastic memories. Through the app, you can request their feedback and ask them to leave a review on Google or TripAdvisor.

Re-engage with your guests even when they have left your hotel with special offers. Increase direct bookings by linking your app to your booking engine and reduce OTA commission.

Your app can also include an innovative loyalty programme designed to increase repeat business and convert more guests into loyal customers.

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